+91 98701 63001
info@cyson.in
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Shipping and Delivery Policy

At Cyson, we are committed to providing reliable and efficient shipping services to ensure your purchases reach you on time and in excellent condition. This policy outlines the terms of our shipping and delivery services.

1. Shipping Options and Charges

–   Standard Shipping
– Delivery Time: 5–7 business days
– For Example :- Cost: [Insert Cost or Free for orders above ₹X]

–   Express Shipping
– Delivery Time: 2–3 business days
– For Example :- Cost: [Insert Cost]

–   International Shipping
– Delivery Time: Varies based on the destination
– Duties/Taxes: Responsibility of the customer

2. Order Processing
  • All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, a confirmation email with a tracking number will be sent to you.
3. Delivery Timeline

While we strive to ensure timely delivery, delays may occur due to factors such as weather conditions, public holidays, or logistical disruptions. We will notify you in the event of any significant delays.

4. Tracking Your Order

You can track your order status using the tracking ID provided in the shipping confirmation email.

5. Undeliverable Packages

If a package is deemed undeliverable due to incorrect address details or recipient unavailability, our team will contact you for updated instructions. Additional shipping charges may apply for re-dispatch.

6. Damaged or Missing Items

For damaged or missing items, please email us at info@cyson.in within 48 hours of delivery. Kindly provide photos of the item(s) and packaging to expedite resolution.

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Address: Sector 39, Gurugram,
Haryana- 122001

Email: info@cyson.in

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